FAQ
Q1. What's Certificates you have?
A: CE, RoHS, ISO9001, SGS certificates
Q2. How many years warranty?
A: All of products warranty 2years. If have any quality problem, could return to us exchange new one or repair IR free. Use our company DHL account, free freight.
Q3. What's the payment term?
A: 100% T/T (large order, accept 30% T/T prepay 70% balance before shipping), Western Union, Paypal.
Q4. How's the delivery time?
A: Usually 2hours after receive full payment. OEM order need 10-15 days.
Q8. How to distinguish solar charge controller with MPPT function?
A: Input voltage more than output voltage, charging current less than loading current.
Q12. What about your sale service?
A: Developing long-lasting relationships with our customers is of utmost importance to us. We are committed to providing you with excellent all-round services, before, during and after the installation of your renewable energy system.Why Choose Us?
1>Strict Quality Control
For each order, strict inspections will be put in place for each procedure during their processing. The negative products will be ironed out before shipping
2>Stable suppliers
We have cooperated with many accessory suppliers for many years, so we can get cheaper and high quality accessories and thus we can give you a low price and high quality products.
3>Smooth Shipping
We have partnership with excellent shipping forwarders, therefore we can promise fast delivery and have the goods well protected.
4>Customers from all over the world
We have enough experience about foreign trade and our clients can be found in many countries
5>Fast reply
We will respond your question with 8 hours!