China Separation Equipment Extraction Equipment Extract Drying Sublimation

FAQ

1. Is your company a manufacturer or trading company?

A1: We are a professional manufacturer, specializing in designing and manufacturing whole set of equipment for daily chemical, pharmaceutical and chemical industry, and we also supply heat exchanger, LNG vehicle cylinders, as well as related technical service.

2. Where is your company? How can I get there?

A2: We are in Gaoyou City, Jiangsu Province, China. It takes about 4 hours By car or bus from Shanghai Airport, and High speed train rail way station will be put in use at the end of 2020, which will be helpful to shorten the time to Shanghai.

3.What is your quality control procedure?

A3: We strictly follow ISO9001 QC procedure and we have got the TUV and ISO certificates. Moreover, before shipment, we carry out tests and inspections for each machine. Customers can also come for supervising.

4.What are your core business?

A4: We are a specializing in designing and manufacturing whole set of equipment for daily chemical, pharmaceutical and chemical industry, and we also supply heat exchanger, LNG vehicle cylinders, as well as related technical service.

5.How long is your lead time if I place order?

A5: Usually no longer than 30 days.

6.What is your payment term?

A6: 30% advance payment against PO, 70% balance after testing and before shipment. We accept LC at sight, TT, PayPal, etc.

7.What is your warranty? And how is your after-sales service?

A7: We offer one-year warranty. During this warranty, if there is any part with issue due to machine itself and isn't caused by improper operation, we will provide new spare part at our cost. Furthermore, we provide lifelong after-sales services for our machines and we supply spare parts with cost prices for future maintenance/repairs.